Privacy Policy

Introduction

Foster's Moving & Storage ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at fostersmoving.com or contact us to request moving services.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and moving addresses when you submit a quote request or contact form.
• Move Details: Information about your move including origin, destination, estimated volume, and preferred moving dates.
• Usage Data: Pages visited, time spent on pages, browser type, and referring URLs collected via Google Analytics and Google Tag Manager.
• Communications: Records of correspondence if you contact us by email or phone.

How We Use Your Information

• To respond to your quote requests and inquiries
• To provide and schedule moving services
• To send confirmation emails and service updates
• To improve our website and services through analytics
• To comply with legal obligations

Google Tag Manager & Analytics

Our website uses Google Tag Manager and Google Analytics to understand how visitors interact with our site. These tools may collect anonymized usage data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist with our operations (e.g., scheduling software)
• Law enforcement or regulatory bodies if required by law

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. Quote and booking information is typically retained for 7 years for tax and business record-keeping purposes.

Your Rights

As a resident of British Columbia, you have rights under PIPA (Personal Information Protection Act). You may:

• Request access to personal information we hold about you
• Request corrections to inaccurate information
• Withdraw consent to certain uses of your information

To exercise these rights, contact us at fostersmoving1@gmail.com.

Cookies

Our website uses cookies to enhance your browsing experience. By continuing to use our site, you consent to our use of cookies in accordance with this policy. You can disable cookies through your browser settings, though this may affect site functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: fostersmoving1@gmail.com
• Phone: 250-418-0418
• Mail: Foster's Moving & Storage, 988 Goldstream Ave, Victoria, BC V9B 2Y4